|
|
 |
|
2007
2006
2005
20042003200220012000
|
|
07/01/2001
|
Standards Institutes buy TOF-SIMS IV
|
|
|
The TOF-SIMS IV is the preferred instrument
for standards institutes. The order for a
TOF-SIMS IV from PSB Corporation PTE Ltd,
Singapore was the fifth from standards
organizations in the world, including
NIST-National Institute of Standards and
Technology(USA), NPL-National Physical
Laboratory (UK), SP-Swedish National Testing
and Research Institute, and
BAM-Bundesanstalt fur Materialforschung
(Germany).
This is because standards institutes require
the most flexible equipment to be able to
produce standards for any instrument
function. The wide range of options and
accessories, and measurable parameters of
the TOF-SIMS IV are attractive to standards
scientists. For other TOF-SIMS IV owners it
is useful that operating and analytical
standards are produced on the same
instrument.
|
|
|
|
|
10/05/2001
|
Successful Start-up for ION-TOF USA Inc.
|
|
|
The USA market, including both our existing
customers and prospective ones, is very
important to ION-TOF, and we realize that we
must have a top class sales and after sales
service based in America.
Earlier this year our American subsidiary
ION-TOF USA Inc was created, to provide a
base for our Sales and Service organization
in the USA, and we have been working very
hard to build our organization. This has
enabled us to provide the existing customers
with a more direct and immediate service
support, and to respond more quickly to
sales enquiries. Our commitment to the USA
market both for sales and service has a high
priority, and we look forward to a permanent
presence and growing business. We are
fortunate that the reliability of our
instruments and the competence of our
customers make the service load quite light.
We were lucky to employ Richard Holton as
our Sales and Office Manager. Richard has a
great deal of experience managing
dealerships in the instrument market,
successful selling and supporting a wide
range of instrumentation, and he is not a
stranger to TOF-SIMS. This combination of
technical and commercial knowledge will
provide the type of management required by
our USA customers. Richard welcomes your
enquiries regarding ION-TOF products. His
enthusiasm is catching and we are sure you
will find him a useful and very helpful
person to meet. We wish him every success in
his new job. See the Contact page for
address details.
The office in Chestnut Ridge is the base for
our After Sales Service Department, our
Office Administrator and a large stock of
spare parts. The stock of spare parts in the
USA means we can offer overnight delivery to
our users. Our Service Engineers have
received full training at our factory in
Muenster, Germany, and provide rapid and
efficient maintenance of ION-TOF
instruments.
We are pleased to say that our USA customers
are very happy with our new service
organization.
|
|
|
|
|
|
